Tweet smarter, not harder – an interesting infographic from MediaBistro
Many businesses and people looking for the best way to be effective on social media eventually find themselves asking – when is the best time to send a message out into the world? It turns out that there isn’t a one-size-fits-all answer.
The best time really depends on what you are trying to do with your social media communications. An article posted today on the Ragan website offers an infographic on this topic: Saturday is the best day for social media engagement. Embedded in the graphic are answers to a few of these common questions.
The takeaways include:
- In general, on Mondays through Fridays, most posts are made between 1-4 p.m.
- As the article title suggests, Saturday is the best day to interact with social media users
- The reach for your social media posts multiplies with the number of tools you post on
But even these tips are too simple and deserve more scrutiny depending on your goals for using social media. As an example, you may find that your community of social media friends or users is too busy with life on the weekends to make Saturdays a realistic target for social media engagement. Or, if your Twitter feed focuses on posting news or commentary as events happen, those priorities will override the general guidelines of when it is best to post.
To be effective communicating and engaging a community on social media you have to make a plan and establish clear goals and milestones to measure your success over time. Many of the fundamentals of successful communications apply on social media as well.
To make social media an effective communication tool in a crisis, you have to build your community before the storm hits. This was no more apparent than with the recent impact of Hurricane Sandy in New York and New Jersey. Pete Hunt outlines some of what has been learned about the use of social media throughout the ongoing disaster in Hurricane #Sandy: Socializing Traditional Media.
The key takeaways from Mr. Hunt:
Three key media lessons emerged in the storm’s wake: (1) Social media is invaluable, but its limitations are significant. Twitter is useless when your phone is out of batteries. (2) Radio and other traditional news outlets still have an important role to play in emergency broadcasting. But their reach is amplified when they embed themselves within the social media environment. (3) During a disaster, the best news is local news. People will track down local information on whatever platform they can find it.
Although I am far from the Northeast U.S. where Sandy had a direct impact, I did follow the storm live, especially on Twitter, as it was unfolding. And the networks of friends and news sources in the area continue to make Twitter and Facebook the most intimate, localized way to follow how the storm and its aftermath is impacting life in the affected area.
The article is a good read if you ever envision the need to reach out and keep your community informed during a natural disaster.
Building a community on social media platforms is no different than building a community in the real world. You have to start small and build a network over time.
A story in The Olympian about the ways that Saint Martin’s University in Lacey is building its social media community is a perfect example: Social media builds community. In this case, the college has recruited a team of current college students to post their insights into the daily life of the university as a way to expose the university culture to prospective students who already live their daily lives on Facebook, Twitter and other social media tools.
Companies and government agencies can do the same thing, through different methodologies, to build their brand or engage their real world communities by developing a genuine voice on social media and interacting with their customers or the public where they already spend time every day.
Are you building a community through social media tools?