- Write and edit marketing copy, help documents, and white papers from specifications
- Design pleasing and organized Web sites with crisp writing and effective use of graphics to emphasize the material
- Meet tight deadlines and balance multiple responsibilities
- Produce, write, edit, and design newsletters, resumes, and marketing materials, including business cards, menus, flyers, and brochures.
- Adept at Mac and PC platforms, Word, Excel, database management, AppleWorks, FileMaker, PageMaker, HTML, Illustration programs
Skills & Qualifications
- Co-author and photographer of Insiders' Guide to the Olympic Peninsula, June 2001
- Produced online user manual for Web-based banking system developed by U.S. Central Credit Union; returned to write online manual for their customer service representatives and to edit marketing materials
- Wrote introductions to and copy-edited online editions of Lycos Press Web Guides, including Web Design, Investor's Guide, College Connections, and Women's Wire Web Directory
- Edited and wrote sections of the first and second editions of Most Popular Web Sites: The Best of the Net from A2Z, published by MacMillan Computer Publishing
- Fulfilled tight deadlines while researching and assembling more than 200 online zines for iCast. Zines covered topics from popular culture to finance to technology; wrote 300 weekly Web site reviews for Lycos directory
- Published, edited and created graphics for Mac Net Journal, a monthly Web magazine
- Developed comprehensive training materials for community team, management, and sales
- Moderated Lycos chat and message boards that contained up to 800 discussions on each sub-board: responsibilities included resolving personality conflicts, starting discussions, monitoring inappropriate content, and providing online customer service
- Performed competitive analysis and feasibility study for a potential health care Web site: considered marketing, placement, special features, design, staffing, and content resources
- Trained and managed a remote team of volunteer message board and chat hosts
- Created entertainment feature pages, including a countdown preview site for Star Wars, Episode 1 and celebrity pages: researched background and online resources, wrote summaries and teasers, coded pages
Professional Experience
White Rabbit Publishing; Tacoma, WA
Co-owner of this writing, editing, desktop publishing,
and Internet consulting firm; 1996 to present
Our client list includes Terra Lycos, U.S. Central Credit Union,
iCast, CMG Interactive
Garden Botanika; Redmond, WA
Inventory Analyst, Manager; 1992 to 1996
The Imaginarium; Tacoma, WA
Floor Supervisor; 1991 to 1992
University of Puget Sound; Tacoma, WA
Public Relations Intern, Yearbook Editor,
Newspaper Section Editor; 1987 to 1991
Education
University of Puget Sound, Tacoma, WA; B.A. English, May 1991
Last updated: 10/01
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